Management und Qualität

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  • Quality requirements for composite processes

    Standard [CURRENT] 2025-11

    DIN 35255:2025-11

    Quality requirements for composite processes

    from 168.10 EUR VAT included

    from 157.10 EUR VAT excluded

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  • Cause and Effect Matrix (IEC 62881:2018); German version EN IEC 62881:2018

    Standard [CURRENT] 2019-06

    DIN EN IEC 62881:2019-06; VDE 0810-881:2019-06

    Cause and Effect Matrix (IEC 62881:2018); German version EN IEC 62881:2018

    56.46 EUR VAT included

    52.77 EUR VAT excluded

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  • Process and competence framework for service excellence in branch banking

    Technical rule [CURRENT] 2017-08

    DIN SPEC 77231:2017-08

    Process and competence framework for service excellence in branch banking

    This DIN SPEC has been prepared by a workshop (temporary committee) in the course of the PAS procedure. This DIN SPEC has been prepared and adopted by the authors named in the foreword. This DIN ...

    Procedure : PAS

    Free of charge

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  • Customer Service Standard for People with Disabilities

    Standard [CURRENT] 2002-06-01

    CSA B480:2002-06-01

    Customer Service Standard for People with Disabilities

    88.80 EUR VAT included

    82.99 EUR VAT excluded

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  • Competency Standard for diving, hyperbaric chamber, and remotely operated vehicle operations

    Standard [CURRENT] 2022-02-01

    CSA Z275.4:2022-02-01

    Competency Standard for diving, hyperbaric chamber, and remotely operated vehicle operations

    128.40 EUR VAT included

    120.00 EUR VAT excluded

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  • Quality-related costs in the mechanical engineering industry

    Technical rule [CURRENT] 2017-11

    VDMA 34162:2017-11

    Quality-related costs in the mechanical engineering industry

    from 30.50 EUR VAT included

    from 28.50 EUR VAT excluded

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  • Fault tree analysis (FTA) (IEC 56/1999/CDV) (english version)

    Draft standard 2023-10-15

    OVE EN IEC 61025:2023-10-15 - Draft

    Fault tree analysis (FTA) (IEC 56/1999/CDV) (english version)

    from 70.46 EUR VAT included

    from 65.85 EUR VAT excluded

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  • Reliability block diagrams (IEC 61078:2016) (german version)

    Standard [CURRENT] 2018-04-01

    OVE EN 61078:2018-04-01

    Reliability block diagrams (IEC 61078:2016) (german version)

    from 345.70 EUR VAT included

    from 323.08 EUR VAT excluded

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  • Service excellence - Creating outstanding customer experiences through service excellence (CEN/TS 16880:2015)

    Technical rule [CURRENT] 2016-04-01

    ONR CEN/TS 16880:2016-04-01

    Service excellence - Creating outstanding customer experiences through service excellence (CEN/TS 16880:2015)

    141.28 EUR VAT included

    132.04 EUR VAT excluded

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  • Cause and Effect Matrix

    Standard [CURRENT] 2018-11

    SN EN IEC 62881:2018-11

    Cause and Effect Matrix

    from 28.00 EUR VAT included

    from 26.17 EUR VAT excluded

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