Management und Qualität

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  • Conference packages

    Standard [NEW] 2026-02

    DIN 33463:2026-02

    Conference packages

    from 52.20 EUR VAT included

    from 48.79 EUR VAT excluded

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  • Provision of services - Part 2: Services contracts - Guidance for the design, content and structure of contracts; German version EN 17371-2:2021

    Standard [CURRENT] 2022-11

    DIN EN 17371-2:2022-11

    Provision of services - Part 2: Services contracts - Guidance for the design, content and structure of contracts; German version EN 17371-2:2021

    from 124.80 EUR VAT included

    from 116.64 EUR VAT excluded

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  • Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts; German version EN 17371-3:2020

    Standard [CURRENT] 2020-12

    DIN EN 17371-3:2020-12

    Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts; German version EN 17371-3:2020

    from 112.80 EUR VAT included

    from 105.42 EUR VAT excluded

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  • Concepts and guidance on servitization and advanced services; English version prEN 18294:2026

    Draft standard 2026-02

    DIN EN 18294:2026-02 - Draft

    Concepts and guidance on servitization and advanced services; English version prEN 18294:2026

    from 97.40 EUR VAT included

    from 91.03 EUR VAT excluded

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  • Service excellence - Principles and model (ISO 23592:2021)

    Standard [NEW] 2026-02

    DIN ISO 23592:2026-02

    Service excellence - Principles and model (ISO 23592:2021)

    from 105.20 EUR VAT included

    from 98.32 EUR VAT excluded

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  • Guidance on Outsourcing (ISO 37500:2014)

    Standard [CURRENT] 2015-08

    DIN ISO 37500:2015-08

    Guidance on Outsourcing (ISO 37500:2014)

    This standard covers the main phases, processes and governance aspects of outsourcing, independent of size and sectors of industry and commerce. It is intended to provide a good foundation to ...

    from 204.00 EUR VAT included

    from 190.65 EUR VAT excluded

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  • Development of digital service systems

    Technical rule [CURRENT] 2019-09

    DIN SPEC 33453:2019-09

    Development of digital service systems

    Procedure : PAS

    Free of charge

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  • Classification of services for the technical management of renewable energy plants

    Technical rule [CURRENT] 2014-08

    DIN SPEC 91310:2014-08

    Classification of services for the technical management of renewable energy plants

    The DIN SPEC in accordance with the PAS Procedure has been prepared within the framework of research project "EUMONIS - Software and System Platform for Energy and Environmental Monitoring Systems".

    Procedure : PAS

    Free of charge

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    Technical rule [CURRENT] 2002

    DIN-Fachbericht 116:2002

    Standardisierung in der deutschen Dienstleistungswirtschaft - Potenziale und Handlungsbedarf

    Procedure : Technical report

    134.60 EUR VAT included

    125.79 EUR VAT excluded

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  • Resources-Management - Quality Assurance

    Technical rule [CURRENT] 2025-07

    RAL-GZ 950:2025-07

    Resources-Management - Quality Assurance

    109.79 EUR VAT included

    102.61 EUR VAT excluded

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